Frequently asked questions
Quick answers for buyers and sellers.
For buyers
What is Digital Hub?
A marketplace where independent creators sell Roblox resources: scripts, UI, models, maps, VFX, audio and game templates. Every product is reviewed before it goes live.
Is Digital Hub affiliated with Roblox?
No. Digital Hub is independent and is not affiliated with, sponsored by or endorsed by Roblox.
How do I download what I bought?
Right after payment, your purchase appears in My account with a secure download link that only you can use.
What license do I get?
The license written on the product page. Read it before you buy: most licenses let you use the resource in your own Roblox experiences, but not resell or share it.
Can I get a refund?
If a product does not match its description or does not work as described, contact us and we will help solve it. The full rules, including your right of withdrawal, are on the legal page.
How can I pay?
Payments are handled by a secure payment provider (cards and wallets where available). Checkout is opening soon.
For sellers
Who can sell on Digital Hub?
Roblox creators aged 18 or older, or younger creators whose parent or legal guardian manages the payments.
What can I sell?
Only your own original work, or work you have the rights to sell: scripts, UI, models, maps, VFX, audio, tools and templates. Stolen, copied, unlicensed or malicious content is removed.
How do I get paid?
Through a payout account verified by our payment provider. Your earnings go to you directly; payment processing fees apply.
Do I keep the rights to my work?
Yes. You stay the owner. Buyers only get the license you choose.
How long does the review take?
We aim to review new shops and products within 24 hours. If something needs to change, we tell you exactly what.
How do I report a problem or a copied product?
Contact us on Discord or by email with the product link. The reporting procedure is described on the legal page.